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Unilever
Asia  |
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Supply Chain System Roll-out and support
for Unilever Asia
The Challenge:
Unilever had set an ambitious growth target
to become a predominant global player in the
consumer packaged goods segment in the Asia
Pacific region. To facilitate this, Unilever
decided to use the SAP Supply Chain Planning
solution to work with various disparate systems.
A major challenge faced by Unilever was to
set up a common business process across countries
in the Asia Pacific region and to ensure that
the system received uninterrupted support
for smooth functioning of the supply chain
process.To meet this challenge, Unilever needed
a reliable partner that would roll out the
system to various countries in the region
and provide support to APO users across the
Asia-Pacific region as countries went live
on the application.
The Solution:
Uninterrupted, consistent and quality support
was the key to the success of this Unilever
initiative for growth and this was ably provided
by Bristlecone. Bristlecone rolled out the
Supply Chain solution to new countries in
the region and provided a high level and quality
of support to Unilever’s users across
the Asia Pacific region.
The Benefits:
> Smooth
on time rollouts in line with Unilever’s
plan for the region
> Scalable
and quality support smoothly extended
to new countries in
the region
> Consistent
improvement in service levels due to best
practices applied
to support
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