Managed Services

Bristlecone has a wealth of experience in providing Application Management Services (AMS) to both large and small customers around the world. Bristlecone’s Managed Services solutions have benefited organizations by helping them focus on their core business outcomes through:

• Freeing up resources so that you can drive new initiatives
• Accelerating the deployment or replacement of technology and systems
• Reducing operating costs by choosing best model for application support
• Improving service levels to end users
• Accessing global talent to maximize the value of your SAP solutions

With the significant investments organizations have made in their IT environments, it is imperative to optimize the potential of those systems while safeguarding the investments already made. Maximizing the performance of enterprise solutions requires substantial knowledge and focus, leaving internal IT staff with little time to work on innovative or strategic projects.

Bristlecone’s Managed Services practice provides flexible solutions that minimize your need to allocate internal resources towards maintenance of enterprise systems. Our solutions are tailored to your needs, based on delivery mode and application maturity levels, and enable your IT personnel to work towards your core business objectives.

Our Managed Services include:

• Operational (AMS) Services
• BPO Services