How can Conversational UI help you?

Conversational UI, also known as chatbots are virtual assistants that help customers communicate with the enterprise systems through easily available messaging applications.

Chatbots use artificial intelligence and natural language processing techniques to seamlessly mimic human language and serve request in a friendly, conversational manner.

Chatbots offer two-fold benefits to businesses

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Business-centric

  • Enhanced Productivity
  • Improved Customer Engagement
  • Easy User Adoption
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Customer-centric

  • 24*7 Availability
  • Immediate Answers
  • First Point Resolution

How do these chatbots work?

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What can these chatbots do?

Chatbots successfully bridge the communication gap between customers and enterprise applications

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How Do Chatbots Help In The Supply Chain Ecosystem?

Chatbots add more agility to the supply chain ecosystem and make it more convenient thus creating a streamlined and more responsive line of communication.

  • Procurement
  • Finance
  • Retail
  • Warehouse
Procurement managers can use these chatbots to add, remove or update Purchase
Orders, view procurement analytics and more.
This leads to –

improve

Improve
operational efficiency

faster

Faster response to
urgent request

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Mobile access to
complex applications

Finance managers can use these chatbots to view P&L statements,
cash flow informationand more.
This leads to –

easy

Easy access to
financial KPIs

quicker

Quick Inter-department
communication

streamlining

Streamlining reporting
procedure

Chatbots in retail can play a major role in customer engagement.
The customers can easily get store information (address, phone, timings),
locate items in store, get discounted deals and more which –

increse

Increases customer
satisfaction

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Improves visibility of
order fulfilment

increasebrand

Increases brand
engagement

 For a manager monitoring receipt of goods (late/on time deliveries),
monitoring stock levels & re-order levels of goods are of prime importance.
All of this can be done with the help of a chatbot. Chatbots help in –

realtime

Real-time alerts
on delays

lowertime

Lower time to response
for shipment issues

reduce

Reduces hassle of
accessing cumbersome ERP’s

Why Bristlecone’s Chatbots?

Bristlecone Labs’ range of supply chain chatbots are not just intelligent virtual assistants in your supply chain ecosystem,
they stand out due to their capability to provide you with analytical assistance in decision making.

We take pride in offering:

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Supply Chain Expertise

We have a collaboration with technology leaders across the globe and a team of expert supply chain consultants with ability to deliver best in class, customized solutions for your supply chain.
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Platform Agnostic Design

Our chatbots run across multiple messaging applications like skype, email, slack, telegram etc. They can also be customized for an organization specific custom messaging application.
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Co-Innovation and Rapid rototyping

We innovate as per your needs and use our domain expertise in making the solution more beneficial for you. We emphasize on Rapid prototyping in the form of pilots, repeated assessments by taking inputs from ground data and swift changes to have a perfect solution.