We leverage our sourcing and procurement expertise, solution and industry knowledge, and change management experience to drive user adoption and enable your business to focus on core initiatives. We understand that each business is different, so we’ll customize our services to your unique needs. Our deep expertise and proven support model combine to bring you an SLA-based framework that incorporates trusted methodologies and best practices, enabling continuous quality improvement at optimum costs. Our managed services cover:
- Application Support Services – focuses on getting users to adopt the processes and tools to help achieve planned business benefits
- Business Support Services – functions as an extension of your business to handle tactical activities, so your team can focus on strategic initiatives
Services can be delivered through dedicated, shared services or hybrid models.