+1 650 386 4000Connect now

Value Managed Services

Productivity Optimized

Value Managed Services

In today’s Digital world, an enterprise must quickly react to the changing market dynamics to remain competitive. The focus of the CIOs is to partner with service providers who can drive higher efficiencies to fund their digital transformation projects as well as bring new ideas / approaches to align better with businesses.

Bristlecone goes beyond the traditional AMS route to deliver next-generation Value Management Services (ValueMSTM) that help organizations gain productivity and focus relentlessly on business outcomes. Our overall approach focuses on delivering higher efficiencies and better business alignment with unparalleled transparency.

ValueMSTM is aligned to our Organizational themes as follows:

  • Disrupt: Leverage the latest technologies to achieve a Lean Applications Portfolio through extensive use of Smart Automation framework
  • Digitize: Zero downtime for business applications by using anytime, anywhere mobile access methods for Bristlecone consultants
  • Synergize: Harmonize the application landscape through APR and Business Process Re-engineering to deliver real time business benefits

We combine automation tools with our proprietary framework for superior service delivery. Our ITIL-compliant ValueMSTM framework defines metrics and ensures continuous improvements by adopting the iterative Plan-Do-Check-Act (PDCA) methodology. Our Robust Transition framework – TransitEasyTM uses Service Introduction concepts for handling different scenarios like: Support to Support, Projects to Support etc. Our VMS Center of Excellence (CoE) ensures that ValueMSTM standards are followed across all our engagements and learnings are leveraged for all our clients.

PowerPoint-Presentation-1

Our Key differentiators are aligned to engagement phases of Transition, Execution and Transformation as below :

Transition

  • An efficient and Robust Rapid Transition methodology for an Accelerated and Robust Transition
  • Supported by Artefacts and Templates to hit the ground Running
  • Supported by Dedicated Transition Subject Matter Experts

Execution

  • One for One’ customer focused delivery model to address client’s need and the complexity of the environment
  • Implementing KAIZEN (continuous small improvement programs) and PDCA (Plan-Do-Check-Act) at every stage of the engagement lifecycle
  • Operations management including system administration, performance tuning, data migration, and archiving

Transformation

  • Robotic Process Automation (RPA) for the routine tasks
  • Cloud based on demand Dashboard for managing the Application Portfolio
  • BOTs for Application support, Artificial Intelligence and Machine Learning leveraged
  • Value-added services for cloud computing, diagnostics, and audit (systems, ITIL processes and performance)

Potential Benefits

  • Superior experience to business application users
  • IT performance KPIs aligned with end business objectives
  • Reduced time taken for new deployments and replacement of existing systems
  • Better responsiveness and faster service delivery
  • Agile Disaster Recovery and Service Continuity
  • Deployment of Automation and Cutting Edge Technologies for portfolio management

ValueMSTM adoption delivers following potential benefits to the customer:

  • Superior experience to business application users
  • Investments in IT Systems are protected
  • Fast Scaling to accommodate Enterprise Growth
  • IT performance KPIs aligned with end business objectives
  • Reduced time taken for new deployments and replacement of existing systems
  • Better responsiveness and faster service delivery
  • Agile Disaster Recovery and Service Continuity
  • Deployment of Automation and Cutting Edge Technologies for portfolio management

Click here for more assets

Get in touch with us.

Learn how Bristlecone Supply Chain services can help you uncover your company’s operational deficiencies, and transform your firm’s complex and diverse Supply Chain networks into an optimized ecosystem.

Contact Us