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Managed
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After
making significant investments in business
systems over the last decade, enterprises
find themselves spending a large part of their
IT budgets and resources on managing, maintaining
and supporting these systems. By outsourcing
some of these activities, companies can free
up resources for investments in strategic
projects and value-added activities in their
core competencies.
Bristlecone Managed Services helps you outsource
the maintenance, upgrades, ongoing user training
and end-user support of your business system
and underlying infrastructure. Leading companies
have selected Bristlecone Managed Services
to leave the job of running their systems
to the supply chain experts while they focus
on other business-critical activities.
We have years of experience developing, implementing
and supporting enterprise applications. Our
consulting and systems implementation (SI)
presence in Global 2000 companies gives us
the knowledge of these companies’ business
processes, best practices and information
systems, which are leveraged to great effect
by our Managed Services teams. By cross-pollinating
our Managed Services organization with consulting
professionals, we provide a higher level of
business process and application management
services.
Each of our offerings is custom-tailored to
your situation. We begin by understanding
how your business systems are currently used
and your current and future maintenance, upgrade,
training and support needs for your business
systems and underlying infrastructure. We
then propose a Managed Service with detailed
execution plans, metrics and service levels,
as well as a calculation of your overall benefits
based on Cost of Ownership of the current
and future scenarios. Our global presence
assures you that our service will support
your users worldwide. Peaks and troughs of
demand are always factored into our offerings.
Leading companies such as Adaptec, Nike and
Unilever Asia have benefited from our Managed
Services while they redirect resources for
more strategic IT investments. We invite you
to contact us to learn more about how we can
bring the same benefits to you. |
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information on how our Managed Services can
help you, please contact us here.
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Offshore
APO Support
See how we provide offshore APO support to
users across multiple Asia Pac countries for
Unilever Asia. |
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Services
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