PROCUREMENT

Our services span the technology enablement spectrum – from rationalizing and optimizing your existing infrastructure, to exposing and resolving security risks, to deploying your new sourcing and procurement solution. Our methodology is rooted in a framework that unlocks value, mitigates risk, limits disruptions and delivers quick wins. We achieve seamless digital transformation by expertly managing the many moving parts spanning platforms, projects, processes and people.

We leverage our sourcing and procurement expertise, solution and industry knowledge, and change management experience to drive user adoption and enable your business to focus on core initiatives. We understand that each business is different, so we’ll customize our services to your unique needs. Our deep expertise and proven support model combine to bring you an SLA-based framework that incorporates trusted methodologies and best practices, enabling continuous quality improvement at optimum costs. Our managed services cover:

• Application Support Services – focuses on getting users to adopt the processes and tools to help achieve planned business benefits
• Business Support Services – functions as an extension of your business to handle tactical activities, so your team can focus on strategic initiatives

Services can be delivered through dedicated, shared services or hybrid models.

Most change initiatives fall short of achieving the required adoption because they fail to take all the risks and challenges into account. We prevent this by looking at change from every angle and focusing on the people side of change. We help manage expectations, build a strategy for change, raise awareness, create and deliver communications and training programs, entice participation, increase skill and confidence, and ultimately, drive maximum user adoption.